Internet / Network / Limited Software & Applications Access Unavailable

Resolved
Resolved

We've now resolved the incident. Thank you for your patience.

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Identified

Due to a widespread power outage affecting several sites, including our main data facility and failed generator power, internet and network connectivity are down throughout the district. In addition, access to several of our cloud-based systems, including PowerSchool and PowerTeacher that require authentication through a YPS Network Login Account will not be accessible until power is restored and our core is brought back online.

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Began at:

Affected components
  • Infrastructure Services
    • Switches
    • Network & Connectivity
      • Internet Connectivity (OneNet)
      • LAN / Ethernet / Wired Network
      • Virtual Private Network (VPN)
      • WAN / Fiber
      • Wireless - Aerohive
      • Wireless - Ubiquiti P2P
    • Virtual Servers
  • Printing Systems
    • PaperCut Print Management
    • Print Server
  • Security & Safety Systems
    • Active Directory / Device Authentication
  • Student Information Systems
    • Powerschool - Teacher Gradebook & PowerTeacher Pro
    • Powerschool - Administration
  • Telecommunications
    • Mitel / Shoretel Phone System
    • SIP Trunking