Service Degradation: Mitel Phone System - Outbound calls

Resolved
Resolved

We've now resolved the incident. Thank you for your patience.

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Investigating

We have received reports that when outbound calls are made, users are experiencing dead air and then a fast busy with a reorder message then the call ends. YPS IT is currently investigating the issue with our local telecom partners.

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Began at:

Affected components
  • Telecommunications
    • Analog / Fax Lines
    • Mitel / Shoretel Phone System