External District & School Phone Numbers - Busy Signal


We've now resolved the incident. Thank you for your patience.

Avatar for

YPS Information Technology, along with our telecommunications vendor, are investigating an issue with all external district and school phone numbers dialed giving a busy signal and not connecting to the designated school, department, or office. In addition, external numbers cannot be called. All internal extensions are operational.

Avatar for
Began at:

Affected components
  • Telecommunications
    • Analog / Fax Lines
    • Mitel / Shoretel Phone System
    • SIP Trunking