District School Phone Numbers - Out of service message

Resolved
Resolved

We've now resolved the incident. Thank you for your patience.

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Recovering

We've fixed the core issue, and are monitoring systems as they recover.

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Identified

YPS Information Technology, along with Cox communications, are investigating an issue with some school phone numbers dialed giving an out of service message and not connecting to the designated school, department, or office.

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Began at:

Affected components
  • Telecommunications
    • Analog / Fax Lines
    • Mitel / Shoretel Phone System