Resolved

We've now resolved the incident. Thank you for your patience.

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Recovering

We've fixed the core issue, and are monitoring systems as they recover.

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Investigating

The server hosting iVisions and Guardian is not communicating. We are looking into it now.

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Began at:

Affected components
  • Business Information Systems
    • Employee Access Portal (iVisions Web Portal)
    • School ERP Pro (Powered by Infinite Visions)
  • Security & Safety Systems
    • SchoolSafeID / Visitor Management