Web Filter Not Allowing Internet Traffic outside of YPS Network

Resolved
Resolved

This incident is now resolved. Thank you for your patience.

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Recovering

Update: Securly has made configuration changes to address the issues customers were seeing with DNS Resolution. Securly support and engineering teams are continuing to monitor the status of this release.

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Identified

Affected Infrastructure Components: DNS Filtering, SmartPAC Filtering,Chromebook Filtering Locations: US-EAST-1,US-EAST-2

Update: Securly engineering teams have identified the source of the disruption and are actively working on mitigating the issue. We are also receiving reports of a similar issue on US-East 1 and have placed this cluster on Safe Mode.

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Began at:

Affected components
  • Security & Safety Systems
    • Securly Web Filter