Chromebook User Login Issue via Clever Badges & Clever Google Apps Logon

Resolved
Resolved

We've now resolved the incident. Thank you for your patience.

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Users attempting to logon to chromebooks via the Clever SSO method are unable to and are being redirectied to connected to a wireless network. YPS IT is working with our vendor partner to resolve this issue as soon as possible. Users currently logged on to the device already are not affected. Users that know their full Google Apps username and password can use the alternative method of logging on by clicking the blue text on the initial display screen that says " Sign in with a different account".

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Investigating

Users attempting to logon to chromebooks via the Clever SSO method are unable to and are being redirectied to connected to a wireless network. YPS IT is working with our vendor partner to resolve this issue as soon as possible. Users currently logged on to the device already are not affected. Users that know their full Google Apps username and password can use the alternative method of logging on by clicking the blue text on the initial display screen that says " Sign in with a different account".

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Began at:

Affected components
  • Security & Safety Systems
    • Chromebook Logon / Authentication via Clever
  • Student Information Systems
    • Clever Student Portal