Frontline Time & Attendance / Absence Mgmt System: Degradation of Services

Resolved
Resolved

This incident has now been resolved. Thank you for your patience.

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Investigating

Some employees are reporting an inability to login to Frontline systems for time & attendance and absence management. YPS HR is working with Frontline Support to resolve the issue as quickly as possible. Timeclock kiosks in limited locations seem to be unaffected by this issue. Employees attempting to logon to the Frontline website to access time & attendance or absence management are experiencing slow responsiveness and timeouts.

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Began at:

Affected components
  • Business Information Systems
    • Frontline Absence Management (formerly AESOP)
    • Frontline Time & Attendance (formerly Veritime)